“Well, If You Did Know…”

Here’s a great little communication technique to help folks cross the line into being more decisive.

As a leader, you want your people to learn to make decisions.  If not, you have to be involved with everything, and that takes way too much time.

When someone would walk up to me with a question about a problem they were facing, many times they would expect me to just tell them what to do.  After describing the problem, they’d ask me for my solution.

Instead of offering up my opinion, I’d ask, “What do you think you should do?”

“I have no idea,” they’d say.

“Well, if you did know, what’s the first thing you would do?”

Then I’d shut up.

Almost always, they’d stand there, looking out into space with a quizzical look on their face, then after a few seconds, they’d come up with an answer.

“Sounds good to me.  What would you do next,” I’d ask them.  And they’d come up with another idea.

I would almost laugh, because it worked virtually every time.

This technique is not only great for developing your employees; it’s also great for growing children.

Try it!  It’s another tool for you to put in your toolbox.

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